The FCC just changed what STOP means

Full body

The new FCC rules start Nov 25. A STOP can now mean one category. Is your AI
ready? ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌


NEW FCC OPT-OUT RULES START NOVEMBER 25. IS YOUR AI READY?

https://www.plura.ai/guides/tcpa-opt-out-rules-ai-agents?utm_source=newsletter&utm_medium=email&utm_campaign=tcpa-opt-out&utm_content=friday-special-2026-11-06-hero

A customer replies STOP to your payment reminder. Under the new FCC rules, you
can keep sending their fraud alerts. Your AI agent has to know the difference.

Marketing still works the old way: one STOP ends all of it. So the day your
reminder bot adds "Ask about our premium plan," that reminder counts as
marketing, and the opt out covers everything. Then the voice agent calls two
days later because it never saw the text.

Plura AI keeps one consent record per contact, by category, and every agent
checks it before each call, text or RCS message. We wrote the full playbook,
plus a free audit prompt you can paste into ChatGPT or Claude to check your own
scripts.

Read the full guide
https://www.plura.ai/guides/tcpa-opt-out-rules-ai-agents?utm_source=newsletter&utm_medium=email&utm_campaign=tcpa-opt-out&utm_content=friday-special-2026-11-06

FCC 26-67

New TCPA opt out rules take effect November 25, 2026. Opt outs must be honored
within 10 business days.

The FCC is also taking comment on cutting that deadline to 7.

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